Automate calling, focus on growth
Ozonetel’s flexible power dialers let you automate, streamline, and intelligently supervise your outbound calling while maximizing the time your agents spend conversing and converting.
Trusted by 2000+ Businesses
3x faster. No dropped calls
What is a power dialer?
A power dialer is an automated dialer that sequentially dials one phone number after another from a given call list. It skips answering machines, busy tones, and unanswered calls, making it three times faster than manual dialing. And, unlike predictive dialers, it ensures agent availability before the call connects preventing awkward silences when calls connect and dropped calls.
Run high-quality sales, telemarketing, or service campaigns
Instant lead responses
A financial services firm uses our integrated dialer to enable lead callback within 5 minutes of filling a web- inquiry.
Proactive Support
An online pharma company uses our dialer to verify online orders and ensure repeat business.
Automatic callbacks
An online retail store automates customer callbacks to ensure high-quality customer support with a small team.
Effective sales
A college makes its admissions process three times faster with our power dialers.
Grow faster with Ozonetel
Fully Integrated
Ready integrations with all major CRM systems boost agent productivity and ensure they have ready customer data at hand to win conversations.
- Zoho
- Zendex
- Freshdesk
- Salesforce
Easy to Manage
Ozonetel has 40+ reports which include the real-time and historical monitoring you need to track and boost performance. Its Open APIs give you the flexibility to define custom workflows that suit your niche requirements.
Amazing customer reviews
Turn leads into loyal customers
Don’t stop at dialers. Our solution experts can show you how our AI-based omnichannel solution can transform every step of your customer journey.
Power Dialer Features
Answering Machine Detection
Skip answering machines and voice mail to connect only with live prospects.
Multiple number formats
Our dialer understands multiple number formats so you don't waste time editing data.
Flexible dialing logic
Schedule dial time and choose “agent-first” or “customer-first” dialing logic.
Easy data upload
You can easily upload data in bulk in excel, .csv, or other formats via an API
Efficient Retry Rules
Schedule when and how often to retry a phone number to maximize the chances of a pickup
Voice mail & SMS follow up
Leave voice messages on answering machines; or follow up your call with a text message.
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Frequently Asked Questions
- When you have moderate to high-quality data
- When you have to make 150-250 calls per agent per day
- When agents need about 0-2 minutes of breathing time between calls.
Also read: Predictive, Power, or Preview: how to choose the right dialer?
- As compared to manual dialing, agents won’t waste time selecting whom to dial or wait through ringing tones.
- There are no awkward silences when your caller connects, as compared to a predictive dialer.
- Zero dead calls as compared to a predictive dialer, which means you don’t have to worry about maintaining FCA dropped call compliance.
Also read: Predictive vs Power dialer: A comparison chart
A robocall is answered by an automated recording whereas a power dialer connects to a live person, so it is not treated as a robocall. Unlike predictive dialers, since it always has a ready live agent to answer it does not get penalized under TCR (Telemarketing Sales Rule) either.
Also Read: Power Dialer vs Robo Calls
When using a power dialer, you need to ensure TCPA compliance. This means you need prior consent before placing a call. Also, you need to suppress phone numbers on the National Do Not Call Registry with a DNC (Do Not Call) scrub.
Also Read: How to stay compliant while using auto-dialers