INTERACTIVE VOICE RESPONSE

Fully Customizable, Intelligent IVR

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Trusted by 2000+ Businesses

How does it work?

Create & modify your IVR without writing a line of code.

Greet Professionally

Upload recordings or use text to speech to create welcome messages and after-hour messages that greet your customers promptly and politely.

Efficiently route calls

Create multi-level menus, after-hour call routing, callback options, and more. Route calls in ways that best utilize your agent’s skills, and minimize caller wait times.

Answer from anywhere

Route calls to agents working in remote locations, or working from home, based on their skills and time of the day.

Run outbound campaigns

Your IVR can also be used to conduct CSAT surveys, collect feedback or notify customers about offers or dues.

Want to try it out?
Speak to our sales representative to get started.

At Ozonetel, we connect you with product experts who will deeply understand your requirements before
recommending a solution that perfectly matches your business goals.

Try it now

Transform calls with modern IVR features

Do more with Ozonetel IVR
Self Service IVR
Boost your call handling capacity

Our self service solution are proven to triple call handling capacity while enabling 4x faster response times — leading to productive call centers and happier customers.

Read customer story
Personalize every Interaction
CRM and CTI integrations

Instantly recognise your caller and route or answer calls accordingly.

  • Salesforce
  • Zoho
  • Zendesk
  • Freshdesk
  • Hubspot
Intelligent Conversations
NLP drives conversational IVR

Replace DTMF inputs with human speech. Our IVR has Natural language Recognition and Natutal language Processing that enables your caller to converse feely with our IVR. 

Why Ozonetel?

Perfect for a growing call center needs
Robust & Resilient
  • ISO-Certified
  • 99.9% Uptime
  • Handles 2.5 billion calls annually
Unmatched adaptability
  • Monthly pricing. Scale up or down in minutes
  • Open API library for customizatation if needed.
  • Option to work with your existing SIP trunk.
Stellar support
  • 24 x 7 live phone support
  • Free onboarding and training
  • One point contact from sales to onboarding

Amazing customer reviews

"A Pleasant Experience with a mutual vision to grow and enhance"
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The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"Great Support Team"
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The customer support is the best in class.I wanted to thank you all for the excellent support we have gotten from your end. Rilin, Always responsive and quick to action! Glad to be working with you!
"One Stop solution for all telephony requirements"
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Its not just a telephony dailer, The best part of this solution is we can design it based on our needs, A very intelligent system which keeps a track of everything, from IVR,Calls routing,Queue logic, Agents productivity,seamless integration with CRM and the best part is dynamic call prioritization...See More
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
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