Plug & play a complete contact center within Freshdesk
Advanced call management & cloud telephony features for Freshdesk users, right within their CRM window.
Trusted by 2000+ Businesses
How does Freshdesk VOIP integration boost customer satisfaction?
Unified Window
Agents see relevant customer information 30% faster.
Auto logging
Each call is treated as a ticket and is auto-logged.
Call recordings
All calls are recorded & stored against customer tickets.
Skill Routing
Autoroute calls to the right agent with custom logic.
Scale up to meet enterprise needs
Support from anywhere
Ozonetel’s cloud solution has points of presence across 150 countries for crystall clear voice interaction from anywhere. Works in both PSTN & VOIP countries.
Excellent management features
Manage multiple campaigns with live monitoring across them all. Keep a tab on performance & agent productivity with 70+real time & historical reports.
Why Ozonetel?
Robust & Resilient
- ISO-Certified
- 99.9% Uptime
- Handles 2.5 billion calls annually
Unmatched adaptability
- Monthly pricing. Scale up or down in minutes
- Open API library for customizatation if needed.
- Option to work with your existing SIP trunk.
Stellar support
- 24 x 7 live phone support
- Free onboarding and training
- One point contact from sales to onboarding
Loved by 50,000+ users across the globe
High Performer
for 4 consecutive years
Capterra’s
Top 20 Predictive dialers
Call Center, Auto Dialer &
Predictive Dialer Front Runner
Auto dialer, Predictive Dialer
& Call Center Category Leader