AI that puts the right emphasis on human-to-human conversations.
By automating the right conversations and intelligently routing others to human agents, our solution helps your contact center respond faster and achieve more while staying deeply empathetic and human.
Trusted by 2000+ Businesses
Why use Conversational AI?
Respond 24 X 7
Being available to customers anytime they need can truly boost satisfaction rates
Self Service
Boost the volumes your contact center can handle by diverting L1 queries to service bots.
Reminders
Combine bots with dialer to automate collection calls, proactive support, and reminders.
How it Works
Design once. Deploy anywhere
Use the same bot to manage voice and chat interactions. Get readymade one-click integration across various messaging channels.
Seamlessly blend in live agents
Our AI understands when to route conversations to a human agent or arrange for a callback. This helps you ensure empathetic conversations when your customer need them most.
The Ozonetel Edge
Real-Time Processing
Our bots understand conversations in real time, and prepares responses faster.
Intent Recognition
Our bots use natural language processing, and is trained to understand colloquialisms.
Continuous learning
Our bots listen and learn. This reduces errors, and helpsthem handle more complex conversations with time.